Wallet basics

A wallet manages keys.
It does not hold coins.

A plain-English guide to crypto wallets, private keys, seed phrases, custody, hardware wallets, mobile wallets and safer transaction habits.

CryptoRetail / Research / What Are Crypto Wallets?

A crypto wallet is a tool for managing the credentials that authorise blockchain transactions. The assets are recorded on a network ledger; the wallet helps a user view addresses and sign instructions that can move those assets.

The key concept: credentials control access

A private key, seed phrase or another recovery credential can control access to assets associated with an address. Anyone who obtains it may be able to create transactions. This is why security guidance focuses on keeping recovery data private rather than treating a wallet app as a simple balance screen.

Private key

A secret credential used to authorise actions.

Seed phrase

Recovery words that can regenerate wallet access; never share them.

Public address

An identifier others can use to send assets to you; it is not secret.

Self-custody and hosted custody

With self-custody, the user normally controls the credentials. With hosted custody, a provider controls or helps manage the assets under its account terms. Neither is automatically right for every person, but they have different responsibilities and recovery processes.

Common wallet types

Wallets can be hardware devices, mobile apps, browser extensions, desktop software or interfaces connected to a custodian. Each changes convenience, exposure and the types of mistakes that are most likely.

Hardware wallet

A dedicated device that can keep signing credentials separate from a general-purpose device.

Mobile wallet

Useful for frequent access but dependent on device and app security.

Browser wallet

Convenient for web applications but requires particular care with phishing domains and approvals.

The non-negotiable safety rules

Do not share a seed phrase or private key with support, social-media contacts, websites or forms. Download wallet software only from verified sources. Confirm the address, network and transaction details before approval. Treat an unexpected request for a “verification” signature or recovery phrase as a warning sign.

Keep the boundary clear: Self-custody gives control but also responsibility. A leaked recovery phrase or confirmed transfer to the wrong destination can be difficult or impossible to undo.

A practical next step

Read the wallet selection guide for a risk-based comparison and the crypto scam guide for common threat patterns.

Frequently asked questions

Do crypto wallets hold the coins?+

The assets are recorded on the blockchain. A wallet manages the credentials used to control the relevant addresses.

What is the difference between a private key and a seed phrase?+

A private key is a signing credential. A seed phrase is a recovery method that can generate wallet keys in many wallet systems.

Should I share a seed phrase with customer support?+

No. Never share a seed phrase or private key with support, websites or strangers.